Terms and Conditions 

 

Welcome to Catalogue Photography. By using our website and engaging our services, you agree to the following terms and conditions. Please read them carefully before proceeding. 

 

  1. General Information
    • Catalogue Photography is part of FlashStone Media, specialising in location, product, and food photography, as well as video production services.
    • These terms apply to all services provided unless otherwise agreed in writing.

 

  1. Intellectual Property
    • All content produced by Catalogue Photography, including images, videos, and other deliverables, remains our intellectual property until full payment is received.
    • Clients are granted a licence for agreed purposes (e.g., marketing, e-commerce) upon payment in full. Any other use requires written consent.
    • Catalogue Photography reserves the right to use non-confidential content for its portfolio unless otherwise agreed in writing.

 

  1. Client Responsibilities
    • Access and Logistics
      • Clients must ensure timely access to locations, products, and necessary resources for the shoot.
      • For location shoots, clients must ensure the site is prepared and accessible (clean, well-lit, and ready for setup).
      • During the shoot overhead light may need to be switched off and windows and other openings allowing in natural light may be covered to control changes in natural light due to weather conditions or movement of the sun over time.
    • Product Provision
      • Products to be photographed must be delivered at least [insert timeframe] before the scheduled shoot.
      • Any additional requests for last-minute product changes may incur an additional fee.
    • Shot List and Cutaway Requirements
      • Clients must assist in compiling a detailed shot list and, where applicable, lists for B-roll or cutaway footage.
      • Finalised lists must be settled five business days before the scheduled shoot to ensure proper planning.
    • Presence During Shoots
      • A client representative is encouraged to be present during the shoot to provide immediate feedback and approvals.
  1. Cancellation and Rescheduling
    • Cancellation Policy
      • Cancellations must be made in writing. The following fees apply:
        • More than 7 days before the shoot: 20% of the quoted fee.
        • 3 – 7 days before the shoot: 50% of the quoted fee.
        • Less than 48 hours before the shoot: 100% of the quoted fee.
      • Rescheduling Policy
        • Rescheduling is subject to availability and must be requested at least 3 days before the original shoot date.
        • A rescheduling fee may apply depending on the notice period and associated costs.

 

  • Force Majeure
    • Catalogue Photography is not liable for cancellations or rescheduling due to circumstances beyond our control, such as changing weather conditions, natural disasters, government restrictions, or client delays.

 

  1. Deliverables
    • Deliverables will align with the agreed shot list and project scope. Any additional requirements not included in the initial agreement may incur extra fees.
    • Standard editing includes basic colour correction and retouching. Special effects or extensive edits are quoted separately.
    • In the absence of a clear brief or specific input from the client, Catalogue Photography will use its best judgement and industry best practices to deliver the project. Any subsequent changes or revisions requested due to a lack of initial guidance may incur additional charges.

 

  1. Payment Terms
    • A non-refundable deposit of 50% is required to secure the booking.
    • Full payment is due upon delivery of the final product unless otherwise agreed.
    • All work product will remain the property of FlashStone Media until full payment is made.

 

  1. Limitation of Liability
    • Catalogue Photography will make every effort to deliver high-quality results but is not liable for unforeseen issues, such as technical failures or delays beyond our control.
    • Clients are responsible for ensuring the accuracy of shot lists and providing feedback within agreed timeframes.
  2. Governing Law
    • These terms are governed by the laws of South Africa.
    • Any disputes will be resolved in the courts of South Africa.

 

  1. Contact Information

If you have any questions about these terms and conditions, please contact us at: 

Catalogue Photography (a business unit of FlashStone Media)

Email: info [@] flashstonemedia.com 

Phone: +27 711 939 494