Privacy Policy

 

At Catalogue Photography, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or use our services.

 

  1. Information We Collect

Personal Information:

  • We may collect personal information directly from you when you:
    • Fill out a contact form.
    • Request a quote or engage our services.
    • Subscribe to our mailing list.
    • Interact with us via email or phone.
  • This information may include:
    • Name
    • Email address
    • Phone number
    • Company details
    • Any other information you provide voluntarily.
  • Non-Personal Information

We may also collect non-personal information automatically through cookies or analytics tools, including:

  • Your IP address.
  • Browser type and version.
  • Pages visited and time spent on the website.
  • Referral sources (e.g., search engines or external links).

 

  1. How We Use Your Information
    • Service Delivery
      • To provide and improve our photography and video production services.
      • To communicate with you regarding inquiries, bookings, and project updates.
    • Marketing and Communication
      • To send newsletters, promotional materials, or updates about our services, if you’ve opted in.
      • You can opt out of marketing communications at any time by following the unsubscribe instructions included in the emails.
    • Analytics and Website Improvements
      • To analyse website traffic and user behaviour to enhance user experience.

 

  1. Sharing of Information
    • Third-Party Services

We may share your information with trusted third parties who assist us in delivering our services, such as:

 

  • Payment processors.
  • Hosting providers.
  • Analytics platforms like Google Analytics.
  • Legal Obligations
    • We may disclose your information to comply with legal obligations or protect our rights and safety.

 

  1. Data Security
    • We implement industry-standard security measures to protect your personal information.
    • While we strive to safeguard your data, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

 

  1. Cookies and Tracking Technologies
    • We use cookies to enhance your browsing experience. Cookies allow us to:
      • Recognise your preferences on return visits.
      • Analyse website performance.
    • You can adjust your browser settings to decline cookies, but this may limit functionality on our website.
  2. Your Rights

You have the right to:

  • Access the personal information we hold about you.
  • Request corrections to your data.
  • Request deletion of your personal information, subject to legal or contractual obligations.
  • Opt out of marketing communications.
  • To exercise these rights, contact us at info [@] flashstonemedia.com

 

  1. Third-Party Links
    • Our website may contain links to external websites. Catalogue Photography is not responsible for the privacy practices or content of these third-party sites.
  2. Retention of Data
    • We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.
  3. Policy Updates
    • We reserve the right to update this Privacy Policy at any time. Updates will be posted on this page with the revised date.

 

  1. Contact Information
    • If you have questions about this Privacy Policy or how we handle your data, please contact us:

 

Catalogue Photography (a business unit of FlashStone Media)

Email: info [@] flashstonemedia.com

Phone: +27 711 939 494

 

POPIA Compliance

Catalogue Photography adheres to the Protection of Personal Information Act (POPIA) in South Africa.

 

  1. Purpose for Collection
    • Personal information is collected only for legitimate business purposes, including communication, project delivery, and marketing (with consent).
  2. Your Rights Under POPIA
    • You have the right to access, update, or request the deletion of your personal information held by us.
    • You may withdraw consent for the processing of your personal data at any time, subject to legal or contractual obligations.
  3. Protection of Your Data
    • We take reasonable measures to protect your personal information from unauthorised access, loss, or misuse.
  4. Filing Complaints
    • If you believe your personal information has been mishandled, you have the right to lodge a complaint with the Information Regulator (South Africa) at IR@justice.gov.za or call 012 406 4818

 

For further information about POPIA and your rights, please contact us at info [@] flashstonemedia.com